The recent move by the National Water and Electricity Company (NAWEC) to partner with Elton Oil to decentralise Cashpower sales outlets is a commendable move.
The development would, no doubt, reduce the time people spend in queues just to access Cashpower.
The move would boost customer satisfaction with services offered by NAWEC, and it would give people the opportunity to access the service at their own convenient time.
However, we urge the public utility service provider to consider increasing the outlets by also selling Cashpower in all Elton stations in the Greater Bajul Area. This would help increase access to the NAWEC service by more customers.
We also encourage NAWEC to improve on their frequent loadshedding, as this is creating great customer dissatisfaction.
The regular availability of electricity and water is essential for the well-being of the people.
As a result, we urge NAWEC to work hard to address the power cuts.
Indeed, many consumers would expect NAWEC improve on its electricity supply with a view to giving the Gambian populace a better service.
As we move towards yet another tourist season, NAWEC should understand that the prolonged blackouts could endanger our tourism sector, which is one of the country’s major foreign exchange earners and employment providers.
As people have had to sleep in oppressive heat at night, health conditions and body temperatures have been running high.
The result has been that many more people now complain of headaches, asthma and high blood pressure, not to mention the reality that more and more people are likely to be afflicted by malaria.