#Article (Archive)

Dent on money transfer services in The Gambia

Jun 2, 2015, 9:53 AM


It comes as a surprise in as much as it is with Trust Bank Gambia Limited, that Western Union has decided to terminate contract of its services with the bank, for its dealings with a proprietor of one of its point of sale shops, who “was on the US anti-terrorism list”.

“We regret to inform you that our contract with Western Union, as a Master Agent, has been terminated and as a result we will no longer be offering Western Union money transfer services…. Western Union stated that the proprietor of one of our point of sale shops was on the US anti-terrorism list and therefore our business link with the shop contravenes the law and the rules of our Agreement.”

This development would seriously hamper the services Western Union used to provide for people in The Gambia, simply because Trust Bank has been the established agent in this market over the past two decades, with numerous customers who enjoy the bouquet of services Trust Bank offers them in this regard.

Meanwhile, this has come on the backdrop of so many issues with foreign currencies and exchange in the country.

It is, therefore, essential that Trust Bank keeps the dialogue with their long-term partners in the business of money transfers to make life easy for people in The Gambia through their many services rendered to the people of this country.

In this respect, the TBL states:“We wish to apologize to all our numerous customers and well-wishers for the inconvenience this will cause in offering the complete bouquet of Trust Bank services to them.We look forward to continuing to offer you trusted and superior services in all other areas, even as we pursue discussions with Western Union.”

“Divide each difficulty into as many parts as is feasible and necessary to resolve it.”
Rene Descartes