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Victim’s family blames Prime Insurance over pending payments

Aug 30, 2022, 11:16 AM | Article By: Pa Modou Cham

Maimuna Secka Saidy, a sister to Farry Mbowe – a victim of road accident in an interview with this medium claimed that Prime Insurance refused to pay the amount demanded to cure her sister who was knocked by a car belonging to one of their clients.

Farry Mbowe was hit by a driver who obtained third-party insurance at Prime Insurance. She got multiple fractures and couldn’t secure adequate resources to continue her treatment in Dakar. 

Mrs. Secka, a resident of Manjai told this medium that after the accident, Farry was taken to Dakar for a 33-day treatment. She said they contacted the Insurance after two weeks to notify them about the incident.

“We paid D50, 000 for an ambulance to take her to Dakar and we also paid D25, 000 for scanning. Her Spinal Cord and the ribs got fractured, and the hand and the leg got broken in two places. Her two breasts got sunk inside her chest.”

She explained they were referred to Dr. Jabang in Medi Care private hospital. After three months, she claimed to pay for an ambulance to Medi Care for a check-up and spent D27, 000. Secka continued that they used to pay D2000 every two days for medications.

“I was the one following the insurance to effect payment but they asked me not to call them again because I am not the victim. The family has spent everything and is left with nothing. She missed many appointments due to the unavailability of resources.”

She confirmed that the insurance offered them D175, 000 but they refused to take it because they could not pay the medical bills, saying to pay an ambulance to Dakar cost them D50, 000.

“We also spent D450, 000 for scanning and the doctor warned us that she might end up being disabled because of her missing appointment. The Insurance has no intention to pay the bills anymore and we might call for a strike. I also wrote to the authorities but nothing has been done yet.”

The Point consulted Prime Insurance to comment on the allegations but to no avail. Ebrima Samba, the assistant manager at the technical department of Prime Insurance said “this matter is between our lawyer and the victim’s lawyer, therefore the office cannot comment or give any feedback to your media.”