customs officers are currently undergoing a two-week intensive custom pilot
induction training at the Kairaba Beach Hotel.
The two weeks training was organized by the Gambia Revenue Authority (GRA) with support from Afrita West2, to better enhance their custom skills to respond effectively to service delivery.
Speaking at the training session, Andrew Argyle, an expert working for IMF based in the UK, said the training was to equip the custom officers with the requisite knowledge and skills to better respond to effective service delivery.
He said IMF and GRA senior management felt it very important to have their staff well nurtured on GRA procedures, ethics and regulations.
He said it was an investment from the IMF with marvelous cooperation with GRA, adding that the training was run by Gambians and organized by GRA for their custom staff.
According to him, the training would cover legislation, human resources management, integrity and ethics.
In his opening remarks, Alieu Bittaye, Director of Management Service at GRA, said the induction training was meant to help custom officers to know about the GRA rules and regulations, policy, process and procedures that they are supposed to apply.
He said the training targeted twenty participants and it was a training of trainers to acquire the necessary skills with the support of a technical assistant.
He emphasized that the customs officers would be exposed to GRA rules and regulation among other related matters.