Trust Bank (Gambia) has launched a mobile application for smartphones and
tablets, designed to provide complementary services to the ATMs and
facilitating Card-less ATM withdrawal service.
The Application’s Card-less ATM withdrawals means customers can make withdrawals from the ATM without the use of their ATM cards.
“Customers can generate a unique card-less code from their smartphones and the code is then used to withdraw money from the ATM. This is particularly helpful when a customer wants to transfer cash to a third party who is in a remote area like the Provinces,” explained GTBank Gambia Managing Director, Mr. Bolaji Ayodele.
The App also complements the USSD Mobile Banking service because it requires Internet Service. As such, users can enjoy the APP and its services anywhere in the world.
“The USSD Mobile Banking service has limited usage only within the country. Essentially, the GTBank Mobile Banking App allows us to reach wider customer coverage outside the country,” he added.
Mr. Ayodele said the Bank’s desire to bring greater convenience to customers is the real reason why they deployed the GTBank Mobile App. The App allows bank Customers to transact on their phones anywhere and at any time of the day.
“Today, as we all know very well people are so obsessed with their phones, therefore deploying this App would enable our customers enjoy the opportunity to do all their banking transactions on their smartphones,” he said.
The app will thereby save users the time, energy and money that could have been utilized if they have to visit bank’s branches for the same services offered on the App. According to the GTBank boss, this also gives customers the opportunity to be in control of their accounts at all times.