Competition and Consumer Protection Commission (GCCPC), in fulfillment of its
consumer awareness mandate, recently organised day consumer awareness training
for members of The Gambia Association for the Deaf and Hard of Hearing (GADHOH)
at their head office at traffic light in Bakau.
Amadou Ceesay, executive secretary of GCCPC said their core mandate under the Competition Act is to create a level playing market for consumers, saying they ensure consumer benefit through competition.
He told GADHOH members that their second mandate under Consumer Protection Act is to protect consumers from unfair and misleading market conduct, as they have already established a tribunal to hear complaints and offer remedies. “This training targets to educate you on your rights as consumers.”
Dodou Loum, GADHOH executive director said they are consumers and their rights should be protected, saying sometimes spoiled goods are sold to them and nothing will be done about it. “At hospitals, we always find it difficult to have someone to interpret for us and that sometimes lead to doctors prescribing wrong drugs for us.”
Presenting on the 2007 Competition Act, Fatou Nyang, a GCCPC investigator said their mandate is to promote peace and maintain competition in The Gambia by removing practices that affect the business environment. “The Act was created to ensure efficient market function and encourage market investigation.”
Also presenting on the 2014 Consumer Protection Act, Yusupha Njai, GCCPC investigator and consumer protection officer said their aim is to protect consumers from unfair and misleading market practices, saying there are nine rights endured by the law in The Gambia.