GCCPC convenes synergy on consumer protection

Thursday, August 02, 2018

The Gambia Competition and Consumer Protection Commission (GCCPC) recently organised a training meet for government ministries, departments and agencies in a bid to raise awareness on the Competition Act, 2007 and the Consumer Act, 2014. The awareness forum was held at the Officers’ Mess in Kotu.

Speaking at the ceremony,  Amadou Ceesay, the executive secretary of GCCPC, underscored that GCCPC is a public authority in advocacy of consumer’s right, adding that over the years the commission has undergone various training with the key objective of protecting their consumers.

Mr Basiru Njie, Principal Investigator at GCCPC, acknowledged that the importance of competition is to make people work efficiently so as to bring enjoyment for the consumers, as he put it, ‘if there is competition between sellers in order for the consumers to purchase their goods the sellers will fix the price of their goods at an affordable price’.

Njie observed that it would also encourage investors thereby contributing to national competition of the nation.

‘If there is no competition people would place excess price on goods especially the goods that are needed daily. GCCPC is committed to offering its experience to help ensure the market is competitive and consumers are treated fairly’.

Presenting the paper on Consumer Protection Act 2014, Fabakary Touray, legal executive at GCCPC, said that consumers are the people who buy things and use them and not those that buy and intend to sell the goods again.

As such, he stated that consumers have right to equality in the market so that they are not discriminated against due to their social status.

Touray maintained that consumers also have rights to accountability by the suppliers where a document is given to them as evidence just as the consumers also have responsibilities.

‘They should verify their receipt and statement after purchasing a product and also make sure whoever is selling the product should show the consumer evidence in order to buy. If the consumer happens to get a bad good from the seller they should file a complaint and the consumer can either ask for a review or an appeal.’

Author: Awa Ndiaye